What is the material used for the lock's structure?
The main part of lock is made of height strength aluminum alloy material, which is anti-cutting and anti-sawing. So is the pin lock.
What sets DEFEND motorcycle lock apart from other motorcycle locks?
When there is a problem, the general motorcycle lock on the market is not easy to figure it out, which will cause a safety problem. DEFEND motorcycle lock can overcome this obstacle. The motorcycle can’t be moved when it is unlocked, then the consumer can find the problem immediately.
Why are the pin lock and the case produced separately?
The pin lock separation structure will not suddenly be locked while riding due to vibration. You can place the pin lock in the plastic storage box of motorcycle luggage after unlocking.
 
Will it easily get unlocked when being hit or shaken? Will the case fall off?
With separated design, it can’t be locked without pin lock; the screw with cover can prevent the case from falling down.
How effective is it in preventing theft? Can it be easily broken?
It needs a special tool and takes more than half an hour to destroy.
How long does it take to install the lock?
It depends on different car structure while the average time takes about 5~10 minutes.
Does it interfere with the circuits, oil passages or the structure of the motorcycle?
It is 100% made for mechanical structure so it won’t interfere in the circuits and oil passages problem.
How can I confirm the product's warranty?
Pin lock has a 1-year warranty service, starting from the date on the shipping invoice. If without an invoice, it will start from production date; If without shipping invoice and production date, that identifies warranty has expired.
Can the lock be used on another new motorcycle?
The product can be applied to the same brand, type and structure motorcycle. If other brands or displacement, the diameter must be in 35~42mm. Otherwise, the lock cannot be installed.
Does the product still have a warranty if I am not the original user? Do you offer a special price if I purchase a new one?
When the maintenance service request happened, our technician will confirm the warranty according to the production date in order to charge service fee; If you would like to buy a new one, please contact us, we can also give you a special price.
On what types of motorcycles can the product be installed?
The product can be installed on the motorcycle whose front fork’s diameter is 35~42mm, and has no fender in the front wheel